Welcome to Arfa official website-Professional Manufacturer of High-end European Cranes
Installation
Repair
Reform
Maintaining
Equipment Inspection
After-sale service
Spare parts
Training
Download


Service

We have enthusiastic and professional technical support and service teams with countrywide network, rich experience of on-site working and secure and efficient supply of spare parts. In compliance with the requirements of quality management system and national safety specifications, we implement "safe, professional, efficient" standardized services, and provide every customer with complete material handling and equipment service solution, unceasingly creating value for customers.



Security

●  Perfect safety production management system and emergency plan

●  Set up special security solutions for customer projects

●  Safety guarantee for employees and customers (work injury, accident insurance, physical examination, safety guarantee equipment, emergency drill, etc.)

●  ISO9001, ISO14001 system certification

​​​​​​​●  ​​​​​​​Special equipment installation, transformation and maintenance license, special equipment operator license

Express

●  24 hour national unified service hotline: 0373-8622848

●  15 minute response mechanism

●  Service offices and outlets in major cities throughout the country

●  Regional spare parts supply and storage center

●  Special service vehicles and communication tools

Major

●  Call center system and customer satisfaction management system

●  Service Engineer certified by the company's technical grade assessment

●  perfect service equipment and training facilities

●  full closed loop service call processing process

●  excellent behavior image standard

●  enthusiastic service operation team